Terms of service
Terms of Service – JETA BOX
Effective Date: 12 November 2026
Welcome to JETA BOX! These Terms of Service govern your access to and use of our website, https://jetabox.in, and any purchases made through our platform.
By accessing our website or placing an order, you agree to the terms and conditions outlined below. Please read them carefully before using our services.
1. General Information
JETA BOX operates an online shopping platform offering products to customers through its website.
Throughout these Terms, the words "we", "us" and "our" refer to JETA BOX. The terms "you", "your" and "customer" refer to anyone accessing or purchasing from our website.
2. Eligibility
By using our website, you confirm that:
You are legally capable of entering into a binding agreement.
The information you provide is accurate and complete.
You will use our website only for lawful purposes.
You will not use our services for fraudulent or unauthorized activities.
3. Products and Product Information
We make reasonable efforts to display accurate product descriptions, images, prices and specifications.
Actual product colours, appearance or packaging may vary slightly from website images.
Product availability is subject to stock and supplier availability.
We reserve the right to update product descriptions, specifications and prices.
We aim to ensure that products supplied match their advertised descriptions.
4. Pricing and Payments
All product prices will be displayed on our website in Indian Rupees (INR), unless otherwise specified.
Applicable taxes and delivery charges will be displayed during checkout.
Orders must be paid for using the payment methods available on our website.
Payments may be processed through third-party payment gateways.
We reserve the right to cancel orders affected by obvious pricing errors, subject to applicable consumer protection laws and appropriate refunds.
5. Order Confirmation and Acceptance
Placing an order constitutes an offer to purchase a product.
An order confirmation message does not necessarily mean that the order has been dispatched.
Orders are subject to acceptance, stock availability and payment verification.
We reserve the right to cancel an order in cases of suspected fraud, incorrect information or genuine stock unavailability.
If a prepaid order is cancelled by us, an applicable refund will be initiated.
6. Shipping and Delivery
Orders will be processed and dispatched according to our Shipping and Delivery Policy.
Delivery timelines are estimates and may vary depending on the delivery location, courier partner and supplier availability.
Delays caused by courier services, weather conditions or other circumstances beyond our reasonable control may occur.
Customers must provide accurate shipping information when placing orders.
We are not responsible for delivery failures caused by incorrect or incomplete addresses provided by customers, subject to applicable law.
7. Returns, Refunds and Cancellations
All returns, refunds, replacements and order cancellations are governed by our separate Return, Refund and Replacement Policy.
Please review that policy before placing an order.
Nothing in these Terms limits your rights under applicable consumer protection laws.
8. Dropshipping and Third-Party Suppliers
JETA BOX may work with third-party suppliers, manufacturers and fulfilment partners to source, pack and deliver products.
Products may be shipped directly from supplier or fulfilment locations.
Packaging and dispatch locations may vary.
We remain responsible for addressing customer complaints and applicable obligations relating to orders placed through our platform.
We take reasonable steps to work with suppliers to maintain product quality and fulfilment standards.
9. User Responsibilities
By using our website, you agree not to:
Provide false or misleading information.
Use the website for illegal activities.
Attempt unauthorized access to our website or systems.
Interfere with website functionality or security.
Copy, reproduce or misuse website content without permission.
Engage in fraudulent purchases or payment activities.
10. Intellectual Property
All website content, including logos, brand names, text, graphics, designs, images and website materials, belongs to JETA BOX or its respective content owners unless otherwise stated.
You may not reproduce, distribute, modify or commercially use our intellectual property without prior written permission.
11. Third-Party Services and Links
Our website may include links to third-party services, payment gateways and other external websites.
We are not responsible for the independent policies or practices of third-party websites. Your use of those services may be governed by their respective terms and conditions.
12. Limitation of Liability
To the extent permitted by applicable law, JETA BOX shall not be liable for indirect or incidental losses arising from circumstances beyond our reasonable control.
Nothing in this section excludes or limits liability that cannot legally be excluded, including applicable consumer rights relating to defective, deficient or misrepresented products.
13. Privacy
Your personal information is handled according to our Privacy Policy.
By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.
14. Changes to Terms of Service
JETA BOX reserves the right to update or modify these Terms of Service when necessary.
Changes will be published on this page with an updated effective date. Continued use of our website after changes are published will be subject to the updated terms, to the extent permitted by law.
15. Governing Law and Jurisdiction
These Terms of Service shall be governed by the laws of India.
Any disputes shall be handled by the competent courts and authorities having jurisdiction under applicable Indian law. Nothing in these Terms restricts your statutory consumer rights or remedies.
16. Contact Information
For questions, complaints or assistance regarding these Terms of Service, contact us:
Brand Name: JETA BOX
Website: https://jetabox.in
Email: jetabox00@gmail.com
WhatsApp: +91 92923 35516
Instagram: @jet_a_box
JETA BOX – Your Shopping, Our Priority.